Refund policy
Return and Refund Policy
This website is operated by Sharmila Roy Ghoshal (Vardant Hub). We want you to be completely satisfied with your purchase.
1. Return Window
We offer a 14-day return policy. This means you have 14 days after the date you receive your physical item to request a return.
2. Return Process & Conditions
To be eligible for a return, your item must be in the same condition that you received it: unused, unworn, with tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.
To initiate a return, please contact us at support@vardanthub.com. Returns must be sent by mail to our official operating address listed below.
3. Return Shipping Costs and Methods
For Defective, Damaged, or Incorrect Items: If the product arrives damaged, defective, or if you receive the wrong item, Vardant Hub will bear the full cost of return shipping. Contact us immediately at support@vardanthub.com so we can provide a prepaid shipping label or arrange a pickup.
For Customer Remorse (Change of Mind):** If you are returning the item because you changed your mind or ordered the wrong variant, the customer is responsible for paying the actual cost of return shipping. There are no additional restocking fees.
4. Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted and processed, you can make a separate purchase for the new item.
5. Refunds & Timeline
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
If approved, the refund will be automatically processed back to your original payment method within 7 to 10 business days. Please note that your bank or credit card company may take additional time to clear and post the transaction. If more than 15 business days have passed since your return was approved, please contact us at support@vardanthub.com.
6. Customer Support Contact Information
For any questions regarding returns or refunds, please reach out to us using the official business details below:
Business Name:** Vardant Hub (Operated by Sharmila Roy Ghoshal)
Phone Number:** +91 9681957574
Email Support:** support@vardanthub.com
Physical Operating Address:
17/4 Gorokkhobasi Road, Nagerbazar, Dumdum,
Kolkata, West Bengal – 700028, India